Our offices are back open and operating safely

The Government announced that Estate Agents could re-open their offices and the property market could resume from Wednesday 13th May, subject to the stringent Government guidelines set out by the Housing Secretary. To read the full Government guidelines for home moving, please click here: https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak


We re-opened our offices from Monday 18th May and are operating on an appointment only basis. Physical viewings, market appraisals and other necessary appointments can be carried out and we have implemented measures adhering to the Government guidelines to ensure that we continue working in a safe environment without compromising the health of all parties concerned.


Safety remains at the forefront of the way we are conducting business and we will are strictly following the Government’s guidelines to protect our clients, employees and the wider community.

Coming into our office

Please be assured that Sheridans Estate Agents are doing everything possible to ensure the safety of all parties concerned.  If you come to our Bury St Edmunds office you will notice there are not as many of us as usual. In order to ensure we follow social distancing guidelines we have had to reduce office numbers and keep some of our team operating remotely. Anyone visiting should let us know they are coming so we can limit the number of people in the office at any particular time.

Viewing a home or having a valuation

Before any appointments are carried out, whether that is a meeting in the office or a physical viewing or valuation appointment, a member of our team will confirm the strict guidelines that must be adhered to and will be checking the health of all parties before appointments are confirmed. We will ensure that when carrying out viewings, market appraisals or any other necessary appointments, that we will be adhering to the guidelines by applying social distancing, hand sanitising and using personal protective equipment where possible. Any necessary documentation in relation to viewing or valuation appointments will be provided via digital methods. To avoid any unnecessary time in contact with clients, some of our properties can be viewed online via virtual tours and we would encourage you to use this feature where possible.

Contacting us during Covid-19

Please contact us via telephone on on 01284 700018 or e-mail info@sheridans.ltd.uk to discuss any queries or concerns you may have, or to arrange a viewing, market appraisal or appointment in the office and a member of our team will be happy to assist.